Administration

The administrative staff directs the implementation of the strategic plan and vision of the organization. The department also manages the financial affairs to ensure the organization’s ongoing viability, including budgeting, accounts receivable, and financial reporting.

Anne Marie Matteo, CAE, RCE, AHWD, C2EX
President / CEO

Mike Carlin, RCE, AHWD, e-PRO
Vice President of Operations

Membership Team

The membership team oversees membership application processing, member transfers, and member drops for the organization. The department provides Letters of Good Standing, administers SUPRA lockboxes, and coordinates New Member Orientation.

Michael LaRose, AHWD
Membership Manager

Tina Lavelle, AHWD
Member Services Specialist

Member Services

The member services staff oversees the communications, and marketing for the organization. The department directly supports the Association Liaison volunteers, Affiliate Members, and manages advertising and sponsorships.

Kristin Tornetta, AHWD
Director of Member
Engagement

Jeri O’Hara, AHWD
Member Support
Technician

Lauren Davis, AHWD, C2EX
Director of Marketing &
Communications

Professional Development

The professional development staff manages the grievance, professional standards, and dispute resolution programs for the organization. They also develop and manage professional development, including the curriculum for accredited education courses and seminars, instructors, and credits (license renewal, designation, broker).

Paula Tansey, RCE, AHWD, C2EX, e-PRO
Director of Professional Development

Michelle Leister, AHWD
Director of Student Services

Tracy Moore, AHWD
Program Administrator