The Association makes available to its members the option of subscribing to the Supra® eKey service and purchasing electronic lockboxes (iBoxes) for use on listings. The Association strongly believes that this system is the most secure way of granting members entry into properties. Now more cost-effective and convenient to use, only REALTORS® and Affiliate members are permitted to utilize the Supra® eKey service and iBoxes.
Members interested in using the Supra® eKey service and iBoxes are required to call or make a virtual appointment to obtain their key (eKey service) or electronic lockbox (iBox).
NOTE: Members are not required to use the Supra® eKey or lockboxes in their business. Please note sharing of the Supra® eKey is prohibited as noted in the Supra® eKey agreement.
Supra® eKey gives agents accurate, timely access, and management for leads, listing, and property access. The Supra® eKey is compatible with Android and iPhone. The newest version of the Supra® eKey app requires an Apple® iOS 10 or greater or an Android™ OS 8 or greater.
- One-time Activation Fee – $50.00
- Basic Service* – $13.23 a month OR Professional Service* – $22.77 a month (this monthly charge is automatically debited from your account on the 21st of the month by Supra® and cannot be paid annually)
Electronic iBox BT LE Lockboxes
The Supra® Electronic iBox BT LE is the device that is placed on properties in order to secure access to the keypad of the house. Lockboxes can only be accessed through the use of a Supra® eKey. Please note that only REALTORS® who have subscribed to the Supra® eKEY through Tri-County Suburban are eligible to purchase lockboxes:
- One-time Purchase -$116.60 (includes tax)
Support and Resources
Require support outside of Tri-County Suburban REALTORS® operating hours? Please contact Supra® technical and billing support directly at 877-699-6787. Support is available 8 am to 10 pm daily, seven days a week. The following resources can also provide assistance:
- Guide – Supra® eKEY App QuickStart
- Guide – Supra® Bluetooth® iBox Keyboxes
- Additional Supra® User Manuals