Administration
The administrative staff directs the implementation of the strategic plan and vision of the organization. The department also manages the financial affairs to ensure the organization’s ongoing viability, including budgeting, accounts receivable, and financial reporting.
![](https://tcsr.realtor/wp-content/uploads/2021/11/Sized_2_Anne-Marie-Matteo.jpg)
Anne Marie Matteo, CAE, RCE, AHWD, C2EX
President / CEO
![](https://tcsr.realtor/wp-content/uploads/2023/04/mike-carlin-headshot-for-website.png)
Mike Carlin, AHWD, e-PRO
Vice President of Operations
![Cathy DiMarco, Bookkeeper](https://tcsr.realtor/wp-content/uploads/2021/11/Sized_2_Cathy-DiMarco.jpg)
Cathy DiMarco, AHWD
Bookkeeper
Membership Team
The membership team oversees membership application processing, member transfers, and member drops for the organization. The department provides Letters of Good Standing, administers SUPRA lockboxes, and coordinates New Member Orientation.
![](https://tcsr.realtor/wp-content/uploads/2024/02/tim.webp)
Michael LaRose
Membership Manager
![](https://tcsr.realtor/wp-content/uploads/2024/02/tina2.webp)
Tina Lavelle, AHWD
Member Services Specialist
Member Services
The member services staff oversees the communications, and marketing for the organization. The department directly supports the Association Liaison volunteers, Affiliate Members, and manages advertising and sponsorships.
![](https://tcsr.realtor/wp-content/uploads/2021/11/Sized_2_Kristin-Tornetta.jpg)
Kristin Tornetta, AHWD
Director of Member
Engagement
![](https://tcsr.realtor/wp-content/uploads/2024/02/jeri.webp)
Jeri O’Hara
Member Support
Technician
![](https://tcsr.realtor/wp-content/uploads/2023/04/lauren-davis-headshot-for-website.png)
Lauren Davis, AHWD, C2EX
Director of Marketing &
Communications
Professional Development
The professional development staff manages the grievance, professional standards, and dispute resolution programs for the organization. They also develop and manage professional development, including the curriculum for accredited education courses and seminars, instructors, and credits (license renewal, designation, broker).
![](https://tcsr.realtor/wp-content/uploads/2021/11/Sized_2_Paula-Tansey-w-Edit.jpg)
Paula Tansey, RCE, AHWD, C2EX, e-Pro
Director of Professional Development
![](https://tcsr.realtor/wp-content/uploads/2023/02/Staff-Photos-TCSR.png)
Michelle Leister
Director of Student Services
![Tracy Moore, Program Administrator](https://tcsr.realtor/wp-content/uploads/2021/11/Sized_2_Tracey-Moore.jpg)
Tracy Moore, AHWD
Program Administrator